Monitoring - All CNAMEs managed by Katee have been restored. For CNAMEs used in SNpaaS, which are manually managed by NetOps, we do not have a complete record of what was removed. Everything reported to us so far has been recreated.
If you are still experiencing issues, please reach out to us or contact NetOps directly.
Dec 15, 2025 - 11:55 UTC
If you are still experiencing issues, please reach out to us or contact NetOps directly.
Dec 15, 2025 - 11:55 UTC
Update - We identified DNS resolution issues affecting springernature.com hosts due to deleted CNAME records. Records managed by Katee have been restored, but some Cloud Foundry applications may still be impacted. Since SNPaaS does not automate DNS record management, we cannot yet confirm the full scope of affected services.
If you are using private routes with a springernature.com CNAME, please verify that your applications are functioning as expected.
Dec 15, 2025 - 10:23 UTC
If you are using private routes with a springernature.com CNAME, please verify that your applications are functioning as expected.
Dec 15, 2025 - 10:23 UTC
Investigating - Several CNAMES configured for use in Katee and CloudFoundry seem to have been deleted for unknown reasons. We are in contact with SysAdm and are restoring the CNAMES with priority.
Dec 15, 2025 - 10:15 UTC
Dec 15, 2025 - 10:15 UTC
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